We all need a goose with Leanne Faulkner

#121 - Leanne Faulkner (edited)

Fri, Jan 31, 2025 9:10AM • 36:55

00:00

Emma, do you want to live a life of freedom and adventure? Are you wanting more than the daily grind? Me too. Welcome to the Emma Lovell, show a place where we talk about living a life you love. Now I'm your host, Emma Lovell, and my number one value is freedom. I've spent the last 14 years running a business and traveling the world, and now I take my husband and toddler along for the adventure too. It's possible, and I know you can create a life doing what you truly love as well. This podcast will inspire, motivate and encourage you to go after your dreams, to create a life you love and to live it now, not wait for a time and or someday in the future, I'll be sharing episodes weekly about how I harmonize business travel and self care. I'll also bring on incredible guests to share their journeys, the wins, the challenges, and how they're creating a life they love. Let's jump in and get dreaming. This is a space for you to manifest a life you love.

01:03

I would like to acknowledge and recognize Aboriginal and Torres Strait Islander peoples as the first peoples of this place, now known as Australia. I am grateful for the continuing care of the land, waterways and skies where I work, live, listen, learn and play from here on, you can bear country and from wherever you are listening, I pay my respects to the elders past and present.

01:26

Welcome to the podcast. Today, I'm delighted to introduce you to Leanne Faulkner. She's the business owner of online business bookstore, re readable and fortitude at work, where she shares her expertise in small business and mental health. She is known as Dr Leanne Fauci, and she's worked in the small business sector for more than 20 years, and has a PhD on the mental health hazards that are unique to sole traders and micro business owner micro business owners. And don't I know it? She started the her bookstore re readable as a result of her findings linking skills development to stress reduction in small business. She's also a keynote speaker and consultant and in the Small Business mental health space. Fun fact, Leanne can't wink.

02:12

We had such a great conversation, and it's just such an important topic to talk about mental health and how we can support business owners and entrepreneurs, because it can be a really, really lonely world. So I'm really excited for you to hear this conversation. Let's dive in again. Please welcome. Leanne Faulkner,

02:30

welcome to the podcast. Leanne Faulkner, hello. Thank you so much for having me, Emma, thank you for coming. Now, I always like to ask our guests, in their words, who tell us, who are you? Oh, well, I'm. I wear many hats. I guess you could say I am. I don't even know where to begin. I'll start with the business side. I guess I work primarily in the area of the looking at the mental health of small business owners. In fact, that's I guess, my background. I had a small business. I grew it. I had a company business that I started in my kitchen, originally called Billy Goat soap, which is a skin care brand that's still around today, but I sold it many, many years ago. Had that business grew that business, it came at the cost of my mental health, and so that's what put me on this trajectory, I guess, of really taking a deep dive and looking at what are the things that are unique to us as business owners. So I've been doing that for quite some time, advocating for small business owners in this space. I've just finished doing my PhD on the topic. So I am the sort of person that you don't want to sit next to at, you know, a morning tea or on the plane, because I'll put you to sleep with all of my research around this area. And as a result of doing my PhD, in fact, I understood very clearly that there is a link between what we know, what our mindset is, how powerful we feel at work, which means not, you know, aha, the doctor, evil type power, but it's More about the,

04:19

I guess, the equal relationships that we forge, or hope to forge at work how important that is to our ability to really enjoy and flourish as business owners. And so part of that outcome had me thinking about, you know, what do business owners, what can they do to to, I guess, learn and increase their skills in a really easy and convenient way? And because I'd been teaching at uni for so long as well around business growth, I knew that there were so many books that we drew on and used and referenced, and I just thought, Oh, I'm going to start a a unique.

05:00

A business bookstore that only sells business books to help small business owners to increase their skill and competency. So I'm the proud owner of re readable but I also work in the mental health space. Who else am I? Well, I'm I live on the on the coast of New South Wales got a great family, big family,

05:26

and hopefully my friends would say I'm a great friend. I love, you know, the simple things in life, going for a walk every morning, time with family and friends on the weekend. And that's pretty much me, I guess, yeah, wow, that's a term, fascinating journey, and I think a lot of business owners could relate.

05:49

And so, would you say when you was it when you sold the business and then you had some downtime, that that's when you sort of went, Oh, this mental health thing's kind of got to work on it. Or was it before you sold? It was before I sold. So as a matter of fact, we had rapid growth with Billy Goat year on year. So probably about 40% growth every year. And upon reflection, to have rapid growth, particularly in a product based business, and to not give yourself time to plateau and bank some money, put some money in the bank, that can actually end up being quite stressful. It's particularly stressful on cash flow, because even though you're profitable, a lot of that money is going into stock and warehousing stock or pre buying orders and so

06:34

so that came at a quite a challenge. It was the very end. It was like the last few years of the effect of the GFC, so people weren't spending as much money as they were in retail environments, and so that really meant that the business slowed significantly. And I took that personally, that I must have been a failure, and I had to have hard conversations. I had to make staff redundant. I had to meet with the banks and go over my numbers and talk to them about servicing the loan that I'd had from the bank and how that was going to happen. It was a whole range of things that really, there's so many stakeholders that that you know you're connected to when you're the business owner, so many of those things were going on that I found I was increasingly unable to cope, and so I kept saying to myself, Oh, you'll be fine. It's just a bad day. It's just a bad day, but a bad day turned into a bad week, and a bad week turned into a bad month, and I got to the point where I could barely, you know, even bear to talk about work or think about work, even though I was actually obsessed with thinking about work.

07:45

But it got to that stage. I didn't want to take phone calls, because what if it's the ATO calling me about a late baz payment? I didn't want to go to my accountant, because, gee, I owed him some money. So is he going to help me? You know, there was a whole range of things where I just felt like I had failed, and that produced a diagnosis of situational depression that was linked to the very tough, hard time I was going through in my business. And I do think a lot about business owners at the moment, because I know trading is very tough right now. So that was linked to that I had a breakdown. I was unable to work, and this is why I still own the business. But I was just fortunate in that I have a husband. Because I was running the business, he was doing all the family stuff. That was kind of the deal at the time. And when I was unable to work, my husband said, hey, I'll go in and run the business. You stay home. And I was fortunate that I had someone who was so incredibly supportive and understanding. I don't know where I will be or how I would be if I'd had a partner who was kind of going, Oh, I told you so. And how are we going to pay the mortgage? And who actually wasn't that supportive. He was incredibly supportive. So he ran the business. I stayed home. I finally plucked up the courage to go and see somebody to talk about the my depression and my mental health state, and after about three months or so, was able to get myself back to work. But when you own the business. Unlike employees, when you own the business, there's actually no return to work plan available to help business owners to recover and get back to work. I was fortunate in that I have a very long corporate HR background in leadership and human resources, all sorts of stuff. So I wrote my own return to work program so that I could get back to work in a sustainable way and actually cope doing that, and then made the decision that we would sell the business, which was the best decision probably ever. But during that time of not coping and.

10:00

Not sleeping because of stress and anxiety. I would sit at my computer late at night and type in business owner not coping, business owner with depression, entrepreneur and stress, just to see what was out there to help me as the owner, because there's a lot out there for employees and there's a lot out there for the general public, but for an actual business owner, our responsibilities are quite unique and quite different, and there was nothing at the time. So that kind of got me on this path nowadays, if you were to do that, and I know many people do, because trading is so tough at the moment, if you were to Google those sorts of keywords, there's actually quite a lot of resources, and I'm really proud to say that I've been probably part of the development of all of them in some shape or form across my time working as a small business mental health advocate. So

10:57

yeah, so that's kind of how it all happened. Sorry, Emma, I've rattled on way too. No, it's, it's a big journey that you went on, and I just think, what a wonderful man, your husband, oh yeah, supported you in that time. Because, I mean, that can add a lot to the stress and to the strain of running a business, is when your partner and they sometimes cannot understand, but it's cause of a lot of tension,

11:24

yes, but if they can be there for you when you sort of hit the low, that it's a great support, and sometimes it's about accepting the help. I had a time where I had a very, very high tax bill, yes, thankfully, I have a psychologist, and I've been going to I experienced depression at a young age, right? And which I'm thankful for, in a way, because, yes, now I go and get the help quicker, right? But I've had kept my mental health maintenance up with great psychologist whenever I sort of need it. I spoke to her, thankfully about the tax thing. And she's like, you're a business owner, go on a payment plan. That's what they're there for. But I, you know, just, she just eliminated the shame away. And then I kept trying to hurry to pay my my account. Should I pay it faster? He's like, why? No, yes, plan. And actually, though, at the time, my husband always my partner, my boyfriend at the time, but he offered to give me some some money to help out, and I wouldn't accept it. Yes, and I'd landed silly, silly little jobs, including handing out flyers, which I even include my book, because I was just like, had to do it myself. And it was such a huge lesson in asking for help, asking for and accepting help. Yes, that's it. And I think too,

12:47

if you're if, if you're worried about that, there are actually ways you can, you can pre prepare to be able to call on somebody confidently for help when you need them. And in fact, the key to asking for help is to have some people in your corner when you actually don't need them. So I talk about this. I do a lot of keynotes in this space, and I talk about this at those keynotes, and I call them having a goose. So, you know, like, I'm a Tom Cruise fan. So when you think Top Gun, right? There was goose, who was just always there supporting this person, Maverick, unconditionally. Well, we all need a goose, and we all need that person that can be in our corner. And the best time to go and recruit a goose is when you don't need them, because you're able then to say, look, I'm venturing into business, or I've got this, you know, I'm in business from time to time, I might need to just bounce some ideas off somebody, or just have a practice run with some tough conversations that I have to have.

13:54

Can I call on you just to be my, my sounding board? I'm not asking for your opinion. So I'm not talking about a business coach or a business mentor. I'm not asking someone who's going to tell me what to do, because sometimes the risk with that is that person, by doing that sends a message that says you're not capable. Now I have to jump in and rescue you. I'm not asking for that. What I'm asking for is just someone who will listen with unconditional, positive regard to pinch a phrase from Brene Brown, who will listen to me and just go, yeah, you've got this. That's pretty cool. So I can have a run through first. And by being able to recruit a goose when you don't need them, actually allows that person to say, Yep, I'm in your corner, I can do it, or enables them to say, Oh, I don't think I'm the person for you. I wouldn't be comfortable doing that. But if you go to somebody when you're in crisis and ask for help, sometimes that puts them in a difficult spot, because they don't feel like they could say no, and they don't really know what to do.

15:00

Do they've had no heads up or pre warning so often when you don't want them, that's when you want to go and recruit them so and I would definitely say having a few as well, because

15:12

certain people for certain situations. And there's some things that there's people that I would go to, and there's other people that I just wouldn't go to them about that particular thing. And I think seasons as well. There are people who were my goose, yes, couple years ago that are no longer my my goose. And someone else talked recently about having your five, and I felt that was good like you. And I thought, wow, that's really shifted when I thought of them off the top of my head, they were the five people I'd go to immediately. Um, they were very different. Yes, what it would usually have been and so, and you might need that just because, yeah, but it's definitely that not feeling alone, yes. And you're always going to ask about, you know, you must be seeing some similarities in terms of the climate and environment, of what you were in at the time to what we're in now. Yes, most definitely, most definitely. It's been very interesting. And in fact, you know, the COVID period was almost a trigger for me, because when we went through the GFC, or the very back end of the GFC, and there was a significant drop in retail spending,

16:19

there was no job seeker, job keeper. There was nothing, you know, was sink or swim in small business. And even though, I think Kevin Rudd went and gave everyone, I don't remember now, $1,000 or something, yeah, $900 and I did, because I was a student and a low income earnest, right? But nobody woke up after that payment and went, Oh, my God, I'm going to go buy so which is what I was selling? No, I was in Mexico. I went on a 12 day break. It was great. So that didn't help in any way. So, so I've thought about that in terms of COVID and, and now, you know, there is, again, no safety net, and spending is very, very tough and, and so I think that's where the the pragmatic approach to really understanding your business and understanding all of the key metrics that come with driving your business, and being able to make those hard decisions around that very those practical things that are going on in the business become critical at this point in Time of trading. So you must know your P and L, you must know your most profitable lines and how quickly they're selling. You must have a cash flow forecast so that you can see that in June, sorry, maybe March of next year, it's going to be very tight. So don't, you know, don't go and buy any extra things in February, because it's going to be a 30 day invoice, you're not going to be able to pay it. But you can't do that unless you have those sorts of very practical metrics and you understand them, and certainly in my PhD research and looking at what are the things that make business owners feel stressed and anxious, it's not having those very practical things in place where they can confidently see, you know, a sales forecast, or confidently see their cash flow. Yeah, they don't have that. They often feel like they're just, it's, you know, feast or famine. I've gotta take this job, because if I don't, I'm not going to be able to pay the mortgage next month. So I have to say yes. But if you have a, if you have a forecast, then you you're suddenly able to go, oh,

18:26

I can actually take control of this and make some decisions. And ultimately, it's that control that is the stress buster for a small business owner. Yeah, absolutely. And so with the

18:41

RE readable. When, when did that sort of start and what led to that? I mean, on the course of it, but when did, how did that all kick off? Yeah, well, re readables Actually only been going for a few months now, and that was a direct result of my PhD studies. So in the findings, I understand, or understood very clearly from the research that those business owners who are very confident with their or there's some key ones, they're very confident with their understanding of their finance metrics. They understand a sales forecast and a sales funnel. They understand what they mean and how to develop them. They have a very good understanding of having clear client trading agreements. So they have, ahead of time, some sort of contract in place, or trading terms or something like they have these very practical things, those that were thriving at work, and they still have hard days we all do right. Mental health is a continuum. So we can flourish some days and be great, and we can flounder some days and feel down. We all have that That's called being human,

19:53

but those that have those down days actually coped with them better, because they have these very practice.

20:00

Call the management business management systems in place. They understand that and so re readable came about because what I wanted to do was to have a specialized offering for business owners where you know if you're not sleeping at night, for example, and you find yourself constantly waking up at 2am because you're worried about work where you could have an honest reflection with yourself. You don't have to share it with anybody else. You can have an honest reflection with yourself. That says, You know what? I'm waking up at 2am because I'm really worried. I've got no business next month, right? I'm really worried about that. So if you understand that, then you can go to re readable, and you can look up sales books and learn how to build a sales funnel. You can go there. You can buy a book on sales, and you can learn a bit about how to actually increase your skill in that area. And I know it sounds really crazy, but when you have those skills under your belt, you will begin to stress less, because you know what you're doing more confidently, and you'll sleep at night. So my PhD really highlighted how important that link was. And the reason that I wanted to sell old fashioned, you know, traditional hardcover books and not PDFs and not audio books, is because what an actual book does is it forces you to put your phone down. It forces you to put your laptop away. It forces you you've got to have that book in your hand so that if you're reading an old fashioned book, you're able to interact with that book. And the research also says, the more I destroy a book with my highlights, with my words in the margins, with my little thoughts on the side, my books are all destroyed. The more I destroy a book or engage with it, and the more I will learn the content. Whereas if you've got an audio book and you're driving the kids to school, and you're going, Oh my God, I've gotta slow down at this crossing, or I've gotta drop, you know, Johnny off. And did Johnny remember their backpack and all of those things. The minute I do that, I'm actually not listening to the content. My focus is completely gone. So if you're going to invest time in learning a skill, then jump in and learn it wholeheartedly. And that's what a book gives you, an old fashioned, you know, retro style learning package, which is a book. So cheapest way to do learning and development as well. I think sometimes I was, I listened well, read a book. I think, I think it's called How to Get I will teach you how to get rich, which is remit SETI. And in it, he talked about, you know, making what we would spend our mental energy on. One of the things was like, he's like, do not think about books anymore. He's like, especially if it's a business book, it's $30 or whatever it is. He's like, don't think about that anymore. That is not a decision you need to Emma over buy the book like you fancy a wish list, or your this, or you're that. I mean, maybe, if you're buying 30, we might be able to but if you hear a recommendation for a book, buy it. Yes, um, because you're probably hearing it for a reason, and then you can start learning right away. That's exactly right. And I think the other beauty too, of an old fashioned book is you can go anyway. You don't need electricity, you don't need the internet, you don't need to pay for a membership at Christmas, or just before Christmas, my my husband and I were getting on the, you know, the Indian Pacific, and getting on the train and going across to Perth. Well, we're going to be in the middle of the Nullarbor, but I don't care, because I've got a book so, you know, we may not have internet connection. That doesn't worry me, because I've got an old fashioned book that I'm going to be able to read. I think the other lovely thing about a book, particularly a business book, is that you can give it to people and encourage them, or help them, or show that you support them by giving a book to somebody, maybe as a gift. Maybe, you know, maybe they're setting off on their travels, Emma and you can give them your book and go. You know what? There's lots of opportunities here while you go and explore the world, read this book and see how you might actually blend your leisure with your business and put that together. And I think that's so much nicer than going well, you know, here's a gift card, or here's a it actually says I've really thought about you and who you are, and here's a gift that says I care about who you are. So I think it's, but it's really important that you've made a platform for business books in particular, because

24:46

I think that's where people struggle, is like, yeah, where do I start? Right? What are the recommendations? And totally, if you're not already, you know, I've it's funny, because I used to say, like, I wouldn't, don't want to go back to.

25:00

University, or a friend's joining a course, and I think, oh, you know something? I think, oh, gosh, I don't want to do any more learning. And then I was like, Oh, my I do so much learning. Yeah, I read books, right? Exactly, seek out the information for myself. But when you especially when you're first starting out, or if you're in a crisis, you're like, where do I start? And I've been recommending

25:21

a couple business books a day to friends this week, who, as soon as they say they've got this issue, I go, I know a book that would help you. That's it, exactly. And in fact, I have a concierge service on the website. So you can go just to the book Concierge page, and you can tell me about yourself or your business and what it is that you want to learn more about, or perhaps it's an area of your business that you're struggling with, like you can tell me whatever it is when I read that that comes through to me, directly to me, in fact, and when I read that, I will make a personal recommendation of books that will help you to address that particular topic. And I'm so glad that you talked about, you know, the benefit of having that specialty of business, because that's exactly why I've done it. Business is in a general book. You know, if you go those big book retailers, it's business is like one tiny little category. And if you walk into a bookstore, it's usually at the very back down the corner somewhere is where the business books are. But so many of us are in business, and so they can be a lifeline in helping us to better understand and learn about business. So I really wanted to bring that category to the fore, and that's what re readable does. And I think also, and speaking for myself, there are books like mine, which straddle a number of categories. So

26:45

for me, I think a lot of self help books could almost be put into the business, yes, category, because they're about well being things like that, or productivity and as well. I think that, you know, there's some great finance books that I have seen, but they don't sit

27:03

in that category. So if you're going to just because they have to categorize, because it lends itself more to one other, if you don't think, well, you're, I don't want to go to self help. But actually, there's a business oriented book living in that category. Yes, that's right, there's, I think there's, you know, it was something that I was very passionate about. I've never fit in a box. And I was like, Why would my my Kinesiologist said to me, she's like, Emma, why would your book be? Yeah, anything different to that? And so, yeah, it straddles a number of categories. And I think I know that Kate tunes book does the same. The business and parenting wouldn't have gone together. Yeah, exactly. Hey, we've got lives as well, and so sometimes, potentially, it's, it's you seeking a business book, but actually seeking a something that's going to help you in your life, so that you're better in your business. X, absolutely, totally agree. And and you'll see lots of instances of that, even in business categories. You know, without a book might be listed in a number of different business categories, but I would totally agree in that self help, particularly because so much of what we do in business is about mindset, and it is about the, you know, the way we think about business, and the way we think about ourselves in fact, and the way that we approach business as a consequence of those thoughts. So, yeah, yeah, oh, it's been so good to talk to you, and I love what you've created, and the back story to get there as well. It's, yeah, it's kind of weird. No, I know it totally makes sense. And what that, you know, that's where businesses are created from, from a need to want to have what we didn't have. And really, we are our generally, we're probably our customer. We are five, five years ago, self, Yeah, most definitely, most definitely. I think that is very much how many, many small businesses begin, is because people have had a problem and they've gone out and solved it, and then realize that that's probably shared with other people, and that was certainly how I started billy goat back in the day, you know, my son had eczema. That's why I started billy goat. And I had goats on, you know, land, and I was milking them, and I heard that goats milk soap is great for people with eczema. I've never made soap in my life, you know, I was flat out making dinner. But, yeah, so that's most definitely a great example of that. Oh, I love it. It seems so simple, but it, you know,

29:30

I will recommend a book that is not a business book, but it's a fiction book, but oh my gosh, it's the founder's journey and Zoe foster Blake's new book, things will calm down. So, oh, okay, great. Such a founder. I'm telling everybody, anyone who started a business, an extra product business, but you just it's so resonates rapid growth and also the life journey. And then, you know, for me.

30:00

A question that kept coming up and keeps coming up, is, you know, I signed up for freedom to be a business owner for freedom, and there's days where I'm not feeling free. And, yeah, that's why, yeah, that's very astute. And so it's a quick compass point to check in and go, Hey, whoa. You're the boss. You're you get to choose here, yeah, go and have a break or No, I don't have to do that task. Yeah, I wrote down the boss. Yes. I agree. Totally great. I think we need to have a caveat there too, though, that says that you need to have good business practices in place to be able to go and do that. So for example, if you are say, let's pretend you're a graphic designer and you're doing a landing page for American Express, right? And they've told you that it's due on Friday, and then the person that you're dealing with at Amex sends you a message and says, oh my goodness, Leanne, let's say it's me. Oh my goodness, Leanne. My boss has just said they don't want it Friday. They want it Wednesday. Can you do that for me please? Now, if you're in a job where you say yes straight away because you're worried that you're going to lose the work with AmEx, if you say no or you don't want to look like you can't do it, but you say yes, and you kind of go, oh, that means that now I'm not going to be able to go to John's school presentation, because I'm going to have to work late. Well, then suddenly that question around that becomes, how much freedom do you really have? Yeah, and if you're unable to say no, and you feel maybe a bit resentful that now you're going to give up your child's end of year, you know, awards night, because you're going to work to meet a deadline that's been changed. Then the question then is, well, what do I need to change in my business that will empower me to be able to say to my Amex contact,

32:01

oh, you know, that's that's incredible. They've moved that deadlines

32:06

to much earlier. But as per our agreement, this is the deliverable. Can we work out some sort of solution to this? But if I feel I can't have that conversation, then perhaps that becomes a goal for next year, which is, what do I need to do in my business so that I do feel like I have enough power to have that conversation? Because quite often, those business owners who feel stressed, worried and anxious about, you know, owning their business, it's because they don't feel like they have an equal power relationship with their clients. Most typically, it is the client that changes the rules at the last minute. Yeah, yeah, yeah. And that, that's definitely something to keep working on, yeah. Now and to ask you, Leanne, now that you're at this different stage of life, yes, what does living a life you love look like? Oh, gee, you know what it looks like and

33:02

it looks I don't know how to say it properly, Emma, maybe you can help me with this, because I don't want to say work life balance, because I think that's a bit too kitsch. It's not what I mean. But it, it, it looks like giving equal priority to my non work time as my work time. So I had years and years, particularly in the billy goat years, where I worked a ridiculous amount of hours to launch that brand, to grow that brand, to manage it as it was going through this incredible growth nowadays, and probably because I'm older now too, but nowadays, I'm not interested in giving up that much of my lifetime to work as I was in the past. So it's probably lifetime is as equally important to me as work time, whatever that looks like. I love that. That's, I mean, it's the whole, you know, schedule in your self and your dates with yourself, make appointments with yourself, yeah, um,

34:17

as if you would, you know, to someone else, yeah. Like, it's just calling back to that, you know, the client doesn't take priority, or the work doesn't take priority. That's right, because, you know, you made a commitment to your child as well, or to to yourself, right? And it's like, it's like you said it in, in the book. So Well, you know, like, if I'm going and I do actually do this, I was nodding my head when I read your book. So if I go, for example, to Melbourne, and I'm working and I'm spending three days in a conference room, or even two days, because maybe I'm doing a keynote, I'll go, You know what? I'm not going to rush back. I'm going to stay and I'm going to spend some time. I love shopping in Melbourne. I'm going to spend some time shopping.

35:00

Or wandering around or going to the library. I love their library. I'm see a book nerd. I'm going to, you know, spend some time doing that without that need to. I must rush back and get on a plane and and that, it could be something as simple as that, really, yeah, yeah. That's that's finding the harmony that works for you. I love Yeah. Thank you, thank you, and thank you for reading it. Now. How can we find you? How can we connect with you? Well, look, I'm pretty active on LinkedIn, so you can definitely find me there, Leanne Fauci on LinkedIn. Or you can find me either at re readable.com.au,

35:39

which is the bookstore, the online bookstore, or if you want to sort of connect with me from that whole wellbeing or mental health space, actually, that's my consulting business, which is fortitude@work.com.au

35:55

I love it. Thank you so much for sharing today. Leanne and I'm so excited about our connection through books. Yes, I know it's great. Thanks, Emma. It's so lovely to meet you, and thanks for having me today. That's just lovely. Thank you.

36:10

Thank you for listening. Lovely one. I hope this has inspired you to dream big and start creating a life you love today. If you love what you're hearing, don't forget to follow and rate on Spotify and rate review and subscribe on iTunes. It helps other awesome people to find this podcast and get motivated and inspired as well. Want to stay connected, come and join the live a life you love, group on Facebook or connect with me on Instagram. Emma lovell.au the same as my website, but all the details are in the show notes. Lovely. I'll see you next episode for more inspiration, motivation and freedom seeking. Now go out there and live a life you love, you.